Return & Refund Policy

Thank you for shopping at Orange Juice The Brand. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 10 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item needs to have the order number or proof of purchase. Please contact us via email with your return inquires, along side your order number. 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Orders cannot be canceled if they have already been shipped. 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Please include your name, order number and mention return or exchange in your return package. 

Contact Us

If you have any questions on how to return your item to us, email us via orangejuicethebrand@gmail.com