Thank you for shopping at Orange Juice The Brand. If you are not entirely satisfied with your purchase, we're here to help.
Customer's will have to pay for returns.
You have 7 calendar days to return an item from the date you received it. With limited exception, valid returns and defective items are refunded in a form of store credit. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item needs to have the order number or proof of purchase. Please contact us via email with your return inquires, along side your order number. We are not responsible for wrongly ordered phone case sizes.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 7 days, depending on your card issuer's policies.
Orders cannot be canceled if they have already been shipped. We are not responsible to misspelled addresses.
Orders using a full gift card or full discount code cannot be refunded or exchanged. Orders using a gift card have a shipping charge.
DO NOT return the package to the address on your package, please email us if you have any questions regarding a return. We will provide a return address for you! Please contact us via email@example.com